iSpeakEASYblog

Managing Difficult Audiences: A Workshop

In Uncategorized on April 17, 2018 at 10:19 PM

It Is Difficult To Present Controversial Or Unwanted Information

Have you needed to respond to a tough question, needed to deliver unwelcome information, or felt heckled at a program or meeting?  When done properly, both the audience and agency leave feeling heard and satisfied (even if not happy) with the results. When done poorly, it is like throwing gasoline on a fire. Your credibility will be questioned and you will leave feeling terrible. difficult audience

This session provides techniques to help set up and manage difficult discussions while remaining in control of the situation and  ensuring everyone has the opportunity to speak. You will learn techniques to diffuse conflict before it occurs, keep your meeting on-track , and provide respectful dialogue that allows everyone to share their opinion.

Participants will learn:

  • Tips to manage difficult meetings successfully
  • How to manage hecklers
  • To respond effectively to questions
  • Techniques to diffuse tense situations
  • Ways to determine when you are dealing with a “wolf in sheep’s clothing”
  • Techniques of Verbal Victories
  • To help your audience feel heard

Tuesday, May 22, 2018

10:30 AM– 2:30 PM

 Robert Livermore Community Center, Livermore, CA

 $110  per  person – To register

 (415) 342-7106

ethan@ispeakeasy.net

 

 

 

 

 

 

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: